The objective and rational nature of critical thinking empowers employees and managers to learn from mistakes, discover opportunities and overcome challenges to improve workplace success.
Critical Thinking: Become an Exceptional Critical Thinker
Critical thinking leads to innovative ideas that can be competitive and profitable. Employees and leaders who develop and practice their critical thinking skills are also better able to adapt to the unknown variables that come with a constantly changing marketplace and increasingly competitive business environment. Critical thinkers can offer original ideas that spur discussion and strengthen teamwork. The best critical thinkers are more about doing things right rather than being right, says Dr.
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Stephen A. Quinn and Dr. Critical Thinking teaches you how to prioritise your time and resources by analysing what is essential to the process. This also helps you to know that a decision is ultimately a good one.
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An appreciation of differing worldviews is a direct result of learning how to empathise with other points of view. Critical Thinking enables you to see beyond, not judge, cultural norms and learn how to understand other factors that can influence decision-making. This empathy and understanding is crucial to effective teamwork and leadership.
Enhanced Communication. By teaching you to analyse and build your evidence for any given premise, Critical Thinking can make you a more effective communicator. Consistent and relevant points to support your theory are pivotal in communicating a proposal or idea proficiently. When you know your stuff, so will they.
Why Critical Thinking Skills Are Important in the Workplace
How managers analyze problems influences how their team members will handle issues going forward. Managers that use critical thinking processes foster teams that are intentional about assessing problems and devising solutions. Business Analyst. Careful critical thinking can uncover innovative solutions to address issues that come up and to boost business growth in the future.
Advancing People & Advancing Business
Human Resources Specialist. Workers in the human resources department are responsible for hiring new talent, determining which employees get pay raises, and deciding appropriate consequences for workers who have violated company policy.
Critical thinking is part of the core competencies for accountants. Though there are guidelines and principles for accountants to follow, like the Generally Accepted Accounting Principles GAAP , accountants must use their critical thinking skills to interpret reported numbers and financial statements, identify trends, and exercise good judgment to solve problems.
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Marketing Associate. Lawyers must think critically to make nuanced distinctions, spot ambiguities, and argue persuasively.
Sales Agent and Customer Service Representative. Customer service reps and sales agents have the most direct contact with clients. For instance, if a disgruntled customer storms into a store to complain about a faulty product, a critically thinking customer service associate can get to the root of the problem and suggest possible solutions to the client, who can then choose the best option and leave on a positive note.